Wearing a mask is compulsory in the office premises.
All employees must be vaccinated before June 30, 2021. Please share your vaccination update with HR,
Buggy Shark Tank is coming your way soon, gear up with your ideas.

Retention Strategies – Work flow

As previously stated, the retention Manager can modify the strategies based on the situation. We need to do as many follow-ups as possible throughout the day.

Day start
8am – 9am (EST)
Create a filter for drivers who are due to return today – Open their accounts one by one and call all of the drivers to confirm whether they are returning the vehicle, keeping it, or rescheduling their return.

For setting a filter, GO to cars > Future returns > Return day filter > Set start date and end date (Same for today)

If they are on their way to return the vehicle, please ensure that the gas tank is full and that the car wash is completed before the vehicle is returned.

Through out the day
Set filters for drivers who are scheduled to return based on the priorities listed below – Open their accounts one by one and call all of the drivers to confirm whether they are returning the vehicle, keeping it, or rescheduling their return.

  • Priorities
    • Follow up with drivers returning the next day
    • Follow up with drivers returning the current week
    • All Drivers

Was this helpful?

0 / 0

Leave a Reply 0

Your email address will not be published. Required fields are marked *